HomeAboutServicesMobile ServiceContactCall 24/7 — 971 50 212 4842
Home / Contact

Get your machine back to work.

One call mobilizes a certified technician. For emergencies, phone or WhatsApp is fastest — our dispatch center runs 24/7.

01 Direct channels

Talk to dispatch.

Emergency / Phone+971 50 212 4842
Service Inquiriesservice@hydromast.ae
Technical Supportsupport@hydromast.ae
LocationDubai, United Arab Emirates
Dispatch Hours24 / 7 / 365
Service Booking VIA WHATSAPP

Opens WhatsApp with your request pre-filled. Nothing is sent until you press send.

02 Frequently asked questions

Straight answers.

Our 24/7 dispatch center guarantees a field technician on-site within 60–120 minutes of your call for 95% of the service area we cover.

Yes. All our technicians are qualified, and we follow manufacturer guidelines to preserve warranty coverage.

We maintain an inventory of components and can source special parts within the shortest period possible — genuine OEM, aftermarket alternatives or custom-fabricated.

A professional inspection every 2–3 months is recommended. Regular maintenance minimizes downtime risk and keeps machines at peak performance.

Fluid leaks, cracked hoses, slow acceleration or engine turnover, high emissions or unusual smells, faulty hydraulic functions, non-working safety features, or brake issues such as squealing, delayed response or locking.

Yes — flexible financing options for qualified companies, alongside AMC and CMC contract structures.

Forklifts have complicated mechanisms that need specialized knowledge. A professional maintenance expert has the training, skills and tools to prevent long-term damage.